• Free shipping on orders $60+

• Sent Express Post from Brisbane

• Order before 1pm (Qld time) weekdays & it's guaranteed to ship the same day. Otherwise it's shipped the next business day.

• We use Australia Post to ship Australia wide. Parcel Lockers, Parcel Collect, PO Boxes are all OK to use.

• Use this Australia Post calculator to see how many days your package will take to arrive to you

Change of Mind

• Due to the nature of our products, we cannot accept returns for change of mind. Once items leave our facility, they cannot be resold.

Damaged or Incorrect Orders

• If your order arrives damaged or incorrect, please contact us by Whatsapp Message on 0432 245 927 or at orders@illuminatelife.store with your order number and photos. We’ll make it right and get it sorted right away for you.

Australian Consumer Law

• Nothing in this policy limits your rights under Australian Consumer Law.